Can I cancel my subscription?
If you would like to cancel your subscription please contact us by emailing eat@grazeandgatherfood.ca.
If you would like to remove an ingredient or make changes to the frequency, you can do so through the customer portal, accessed via the link you receive in each subscription email.
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Can I edit my subscription?
Yes! You can update your email address, delivery information, subscription frequency, add or remove ingredients, update quantities of ingredients, and pause, resume, or reactivate your subscription. All of these actions are accessible through your ...
Can I place an order for other groceries and receive it along with my subscription?
Yes! There are plenty of ingredients that we aren't able to offer on subscription, and we're always changing and adding new ingredients to the Market based on seasonal availability. Please choose the same delivery day so that all of your groceries ...
Can I cancel my Community Membership?
Community Memberships are non-transferable and non-refundable. If you have an extenuating circumstance that will impact your membership, please reach out to us and we'll do our best to find a solution.
How often will my subscription come?
You are able to choose the frequency of your subscribed groceries! You can choose from weekly, every other week, or once a month.
What happens if I don’t have another grocery order for that week?
You'll still receive your regular subscription ingredients, regardless of if you have another grocery order each week or not. If you want to view or update your subscription ingredients, you can do so via your customer portal on Graze & Gather.