Subscriptions
How does delivery work?
You’ll receive your subscription groceries on the same day each week, unless you update your preferences in your account. If you are a Community Member you will continue to receive free delivery for all ingredients ordered, including your subscribed ...
How often will my subscription come?
You are able to choose the frequency of your subscribed groceries! You can choose from weekly, every other week, or once a month.
What about ingredients I can’t subscribe to?
Be sure to check back weekly to graze fresh and in-season ingredients that we have available! Since we work with small, sustainable farms the availability of seasonal food will change from month to month. You can always place a 2nd grocery order for ...
Can I cancel my subscription?
If you would like to cancel your subscription please contact us by emailing eat@grazeandgatherfood.ca. If you would like to remove an ingredient or make changes to the frequency, you can do so through the customer portal, accessed via the link you ...
When do subscriptions renew?
Your subscription will renew each week automatically, and your credit card on file will be charged at midnight on Friday for the following week. If you aren’t going to be able to receive a delivery one week, please be sure to manage your subscription ...
Am I charged automatically?
Yes, Subscriptions are automatically charged each Thursday at midnight for the following week. Any price changes to an ingredient will be automatically adjusted to your subscription. Prices may change from week to week.
Can I edit my subscription?
Yes! You can update your email address, delivery information, subscription frequency, add or remove ingredients, update quantities of ingredients, and pause, resume, or reactivate your subscription. All of these actions are accessible through your ...
Why are some ingredients not available?
For our initial subscription launch we’ve selected ingredients that are reliably available throughout most of the year. If there is an ingredient that you’d love to be able to subscribe to, please let us know by emailing Sydney or submitting a ...
What happens if I don’t have another grocery order for that week?
You'll still receive your regular subscription ingredients, regardless of if you have another grocery order each week or not. If you want to view or update your subscription ingredients, you can do so via your customer portal on Graze & Gather.
Can I place an order for other groceries and receive it along with my subscription?
Yes! There are plenty of ingredients that we aren't able to offer on subscription, and we're always changing and adding new ingredients to the Market based on seasonal availability. Please choose the same delivery day so that all of your groceries ...
How do I subscribe?
When you’re adding ingredients to your grocery cart, you’ll notice that some items have options for either a one-time purchase or to subscribe for recurring deliveries. If you choose to subscribe, you’ll be able to choose weekly, every other week, or ...